# Privacy Policy
## 1. INTRODUCTION
This privacy notice provides you with details of how we collect and process your personal data through your use of our online courses and educational platform at courses.amiiharwoodartist.co.uk (hosted on Thinkific).
By providing us with your data, you warrant to us that you are over 13 years of age.
Amii Harwood Artist Ltd is the data controller and we are responsible for your personal data (referred to as "we", "us" or "our" in this privacy notice).
We have appointed a Data Protection Officer who is in charge of privacy related matters for us. If you have any questions about this privacy notice, please contact the Data Protection Officer using the details set out below.
### Contact Details
Our full details are:
Full name of legal entity: Amii Harwood trading as Amii Harwood Artist Ltd
Name or title of Data Protection Officer: Amii Harwood
Email address: [email protected]
Postal address: 115 Brentwood, Norwich, NR4 6PN UK
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at [email protected].
This privacy notice specifically covers your use of our online course platform. For information about how we process your data when you use our main website, please see our website privacy notice at https://www.amiiharwoodartist.co.uk/privacy-policy
## 2. WHAT DATA DO WE COLLECT AND HOW DO WE USE IT
When you subscribe to our site to receive free or paid products, including online courses, eBooks and webinars, we collect and process the following categories of personal data:
### Course-Related Data
- Name and email address
- Course progress and completion data
- Assignment submissions and artwork
- Comments and participation in course discussions
- Video session participation records
- Course feedback and interactions
- Purchase and transaction details
### Technical Data
- Device-specific information
- Operating system version
- Course access logs
- Platform usage data
- Performance and engagement metrics
### Communications
We may send you emails relating to:
- Course access and updates
- Assignment feedback
- Technical support
- Platform maintenance
- Course completion certificates
- Essential service notifications
Note: Marketing communications about new courses or promotions are handled separately through our main mailing list, which requires separate subscription.
## 3. HOW DO YOU GET MY CONSENT?
When you provide us with personal information to subscribe to a service on our site, make a purchase, or participate in or consume a digital product, you imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to unsubscribe.
By providing us with your data, you warrant that you are over 13 years of age. If you are under 18, you confirm you have parental/guardian consent to access our educational content.
### How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent at any time by contacting us at [email protected]
## 4. DISCLOSURE
We may disclose your personal information if we are required by law, such as in response to a court order or an investigation.
## 5. PAYMENT
If you make a purchase on our site, we use third-party payment processors such as Stripe or PayPal. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
## 6. THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
Our course platform is hosted by Thinkific, which has its own privacy policy regarding the data they collect and process. We recommend reviewing their privacy policy to understand how your data is handled on their platform.
## 7. INTERNATIONAL DATA TRANSFERS
As we serve a global audience, your data may be processed in countries outside your own. For users in the UK and European Economic Area (EEA), we ensure compliance with both UK and EU GDPR requirements through:
a) Transfers only to countries with adequate data protection as determined by UK/EU authorities
b) Implementation of standard contractual clauses approved by UK/EU regulators
c) Processing only by service providers committed to UK/EU data protection standards
## 8. SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
## 9. DATA RETENTION
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
For financial records, we are required by law to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers for tax purposes.
Course access and completion records will be retained for as long as necessary to provide you with access to your purchased courses and certificates, and to comply with our legal obligations.
You can request deletion of your personal data by contacting us at [email protected]. Please note that some information may need to be retained for legal or administrative purposes.
## 10. YOUR RIGHTS UNDER DATA PROTECTION LAW
You have the following rights:
- The right to access your personal data
- The right to correction of your personal data
- The right to erasure of your personal data
- The right to restrict processing
- The right to data portability
- The right to object to processing
- The right to withdraw consent
To exercise any of these rights, please contact our Data Protection Officer at [email protected]
## 11. COOKIES
Our course platform uses cookies and similar technologies to:
- Maintain your login session
- Track course progress
- Ensure platform functionality
- Analyze platform usage
You can set your browser to refuse cookies, but this may limit platform functionality.
## 12. CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the platform. If we make material changes to this policy, we will notify you here that it has been updated.
## 13. COMPLAINTS
If you are within the UK and are not satisfied with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO). However, we would appreciate the chance to address your concerns before you approach the ICO, so please contact us in the first instance.
If you are within the EU, you have the right to complain to your local data protection authority, but we encourage you to contact us first to resolve any concerns.
## 14. QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Data Protection Officer at:
Amii Harwood
115 Brentwood, Norwich, NR4 6PN UK
Last updated: 25 Nov 2024